Government

Digital Solutions for Government

As a preferred partner to federal, state, regional and local government IT clients nationwide, we deliver secure, reliable, powerful technology solutions as a strong foundation for responsive services to citizens. Our government IT solutions allow you to provide secure, seamless and reliable services, save on costs and improve interactions with citizens. Novetee enables seamless and secure interactions between governments and citizens. We support these interactions through powerful government IT applications and a robust infrastructure.

The value of APIs for government

As the availability and use of web and mobile apps have soared, governments at all levels areincreasingly turning to these channels to improve their communications with and responsiveness to the public. Government records and data that were previously isolated and difficult for the public to access are now becoming widely available through APIs (application programming interfaces). By utilizing APIs to expose such data, government empowers creative developers to discover and implement new uses for the information – in ways that engage and inform the public while also making government more transparent, responsive, and effective. By making use of such APIs itself, government entities can improve its own operations to better serve its citizens. These changes are making it increasingly important for federal, state, and local government bodies and agencies to develop and execute successful API strategies.

APIs help government Inform and interact with the public

An effective API can offer the public new ways to use and interact with government records and services. Take, for example, the restaurant inspection scores of a local government health department. In the past, the utility of such scores may have been limited by the lack of engaging means to publicize them. Now, by making such scores publicly available on the web and easily accessible through a well-designed API, the local health department can leverage the ingenuity of outside developers to disseminate and find new uses for the restaurant scores through new applications. Developers create apps that list local dining spots based on various user-selected criteria, including health scores. Healthcare organizations create apps that use the scores, combined with dietary and nutritional information, to recommend healthier eating options for its subscribers. And the health department itself creates an app that makes it easy for the public to find the health score of any restaurant within its jurisdiction. In these and other ways, the health department has vastly expanded the public utility and reach of its restaurant health score records – all simply by making the data accessible through an API.

Streamline government operations

The local health department could also develop private APIs for use by its own employees — for example, through a mobile app that provides its restaurant inspectors with better tools to assess, record, and recall health scores more accurately and efficiently. Another API could enable restaurants to more easily track and verify the implementation of items in its health evaluation action list. These are just a few examples of how internal APIs can improve a government’s operational efficiency and public service.

Challenges of developing and integrating APIs for government

Most government departments and agencies that have been around for several years have, over time, deployed a mix of technologies, computer systems, data sources, and applications to solve a variety of organizational and operational challenges. These earlier legacy systems become increasingly inefficient as they age and fail to support interoperability with emerging technologies. Organizations that are dependent on such legacy systems often encounter problems when attempting to add newer services and software, like SaaS applications and modern APIs. Sometimes these problems can be addressed with point-to-point integrations among existing systems. But eventually, these custom point-to-point integrations create multiple, fragile dependencies that complicate systems and make them more prone to failure at even the slightest changes.
Another challenge for government in developing APIs is the lack of access to effective tools for designing, testing, managing, and monitoring them. Moreover, without a vibrant developer community to can provide feedback and insights into the APIs’ design and features, APIs can be difficult to promote. Overcoming these challenges is critical to developing well-crafted and engaging APIs that inspire widespread adoption.
Anypoint™ Connectors provide instant API connectivity to some of the most common government applications and services. With a library of pre-built application integration solutions, government entities can rapidly connect and integrate CRM, accounting, database, communications, and other applications with legacy systems. Unlike other integration options, Anypoint Connectors are built and managed on MuleSoft’s Enterprise integration platform, allowing government entities to deploy integrations rapidly, either on-premises or in the cloud. In addition, MuleSoft’s  Anypoint Platform for APIs  delivers the tools government needs to design and build APIs that developers want to use.